There is a possibility it is partitioned in a file system windows is unable to recognize. The PS3 and PS4 DO NOT use FAT32 as the filesystem on the internal HDD. The external hard drive in question, minus the promotional Adobe add-on Drive fixer How to troubleshoot and fix external drive not detected issues on Windows 10 If your PC isn't detecting an external hard drive, use this guide to resolve the issue. Hence why you can't access the HDD when connected to a Windows system (the majority of *Nix systems would also have a hard time accessing the HDDs as well - they'd lack support for the customized filesystem). I have tried all the options and it still doesn’t work. Recover data from hard drive that is not showing. The PIN number is 2HJAP5-500. They use a customized derivative of one of the *Nix filesystems (the PS3 & PS4 OSes are *Nix based afterall). Let me tell you that some old USB storage device is not compatible with PS4. Not a Slim or Pro. If the hard-drive is in a format different from FAT32 or NTFS, your Windows PC would not be unable to recognize the hard-drive. Right-click on the inaccessible USB/external hard drive and choose "Update Driver Software....". Again, check My Computer/My PC for external drive; If does not show, restart your PC. Modifying the registry is another great approach to fix the issue. When you connect your USB drive to PS4 but show that PS4 external hard drive stopped being recognized. In such a case, you must consider compatibility. ( in case if it shows initially but disappear later, then repeat the above step and click on Disk Management-> Change Drive Letter-> Reconnect it) Solution 3: Change Registry. STEP 4. After the update is finished, restart your PC and check if the device is accessible. Moreover, the USB interface of PS4 is … My PS4 can’t see the to recognize the hard drive . FAT32 and exFAT are the supported file system for Sony PS4, so if you're now using NTFS in Windows 10, it's time to the format job or just convert it FAT32 without data loss.There're many ways to format hard drive, or external hard drive, we can do it in file explorer, Windows Disk Management and third party disk managing software. If your external hard drive isn’t configured with USB 3.0 or above, it will be rejected by PS4 system. 4. Method 1: Change a USB Port. The PS4’s built-in hard drive is no speed demon, and you’ll get to … My wife spent over $100 for my bday to get me a seagate hard drive for PS4 . This may be your next option if all else fails and windows doesn’t recognize your external hard drive. If the External Hard Drive if it is not recognized, showing up, detected, working or accessible even after plugging it to Windows 10/8/7, see this fix. As far as my console is concerned, this external hard drive (and all of its contents) just doesn't exist. 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