EMAIL: Please note, messages sent to this email address are not encrypted and therefore not completely secure. As such, OIG reports are not subject to the Freedom of Information Act (FOIA). Each State designates a special office to monitor the delivery of services and to handle customer complaints related to child welfare. Generally, a review or investigation must occur at the local/county level before the State agency becomes involved. If you’ve been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General’s office may be able to help. An analysis of the findings is provided along with recommendations. And while CPS or DCFS is there ONLY to take your kids, the police can and often will show up later for the parents! you should receive a letter stating whether or not the investigation found violations of the licensing standards or Childcare Act. may be obtained by filing a FOIA (Freedom of Information Act) request. Child Welfare System Fraud (DCFS employees, foster parents, service providers, DCFS contractors) Illinois Department of Children and Family … To file a complaint, complete the Discrimination Complaint Form and submit it to. To that end, the OIG has undertaken numerous investigations and initiated projects designed to improve practice, uncover wrongdoing and increase the professionalism of the department. dcfs was ordered to put my six children into a hospital they instead put my children into a dcfs shelter instead. The OIG investigates deaths and serious injuries of all Illinois children who were involved in the child welfare system in the preceding 12 months.