We strive to provide a wide array of offers, but our offers do not represent all available pet insurance companies or products.Â, All information displayed is summarised from the insurers’ sites and all indicative costs and policy limits are subject to exclusions and conditions. Cover for advertising or reward if your pet goes missing. They have dealt with our no-fault claim swiftly and kept us informed when we might need to be involved in giving evidence. Ranked. Never had a claim quibbled. Our price check showed a range of £130 to £390 for Lifetime cover for a healthy, young crossbreed dog, significantly lower than average. While some reviews may have been edited to comply with our terms of use, they do not represent the opinions of Pet Insurance Review or its employees. In addition to the above mentioned features, Direct Line imposes certain "inner limits" that fall within the vet fee limits. What does Direct Line offer? One benefit of Direct Line policies is that they're relatively stripped back, which can help to lower the premium for pet owners who really just want vet health cover. Direct Line offer pet insurance policies designed to help keep your beloved pet safe and sound. Our reviews, guides and tools simplify credit cards and help you get the most out of them. Direct line is the worst company ever Direct line is the worst company ever. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Direct Line is a household name for car and home insurance, but is their pet insurance any good? The Direct Line email address for pet insurance claims is [email protected]@com, and their physical mailing address is Pet Claims, Leeds Processing Centre, 42 The Headrow, Leeds, LS1 8HZ. Who are Direct Line Travel Insurance . While a lower premium is certainly attractive, remember that you'll pay more towards vet fees (and Direct Line will pay less) if you opt for a higher excess. You can submit a Direct Line pet insurance claim online Direct Line pet insurance claim online, or download a Direct Line pet insurance claim form here. Time Limited (12 months of cover per condition), Up to £1,000 (included in the overall vet fee limit), Up to £100 (included in the overall vet fee limit), Death from accidental injury or illness – up to, Loss of pet from theft or straying – up to, Boarding fees if you have to stay in hospital – up to, Third Party Liability (dogs only) – up to, Extends cover if you take a trip overseas to one of the countries included in the Pet Travel Scheme, Repeat Tapeworm treatment – reasonable costs, Consultation fees for each separate visit to the vet, Additional out of hours fees for each separate out of hours visit, Histology fees including any handling and interpretation fees, Cytology fees, including any handling and interpretation fees, Hydrotherapy and physiotherapy (no "per session" limit on other complementary therapies), Treatment of tooth and gum disease (Advanced plans only), 3rd party liability not included (optional extra), 5 extras in 1 package (Cover for death by accident or illness, Lost Pet Cover, Advertising and Reward, Pet Boarding Fees if you're in hospital and Holiday Cancellation), Dental illness only on the Advanced, subject to regular dental maintenance, EU Travel cover (30 day maximum trip duration, max 3 journeys per period), Holiday cancellation and unwell boarding cover available, Complementary treatments (e.g., hydrotherapy, acupuncture, chiropractic, homeopathy, etc. Some offers that appear on this website are from companies from which NimbleFins receives compensation. ", "3 lumps removed from pet and 3 lots of excess removed from claim". They were ranked 11th of the 16 providers for whom 6 or more responses were received. Direct Line Pet Insurance offers 2 types of customisable pet cover with multiple additional options available, and is underwritten by UK Insurance Ltd. ValuePenguin is not in control of, or in any way affiliated with, the content displayed on this website. Buy online and get 12 months for the price of 9. Do not believe the hype, They will do anything they can to avoid paying!!! While Direct Line has earned 4.2 stars out of 5 at Trustpilot, these reviews reflect a mix of all of their insurance products, from car to home to travel to pet. My Veterinary Surgeon and the view of the Drug manufacturer have been declined by a veterinary nurse at Direct Line!!! We review the policies & find out what they include and how much they cost. ","formType":"Insurance","onCurrent":true,"options":[{"label":"Car Insurance","url":"https:\/\/quote.nimblefins.co.uk\/car-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"car"},{"label":"Home Insurance","url":"https:\/\/quote.nimblefins.co.uk\/home-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"home"},{"label":"Motorbike Insurance","url":"https:\/\/quote.nimblefins.co.uk\/bike-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"motorbike"},{"label":"Pet Insurance","url":"https:\/\/www.nimblefins.co.uk\/redirect?link=https%3A%2F%2Fwww.comparecover.com%2Fxml%2Faffiliate.cfm%3Faffiliate%3Dnimblefins%26affiliatenumber%3D223%26type%3Dpet","value":"pet"},{"label":"Travel Insurance","url":"https:\/\/www.nimblefins.co.uk\/redirect?link=https%3A%2F%2Fwww.comparecover.com%2Fxml%2Faffiliate.cfm%3Faffiliate%3Dnimblefins%26affiliatenumber%3D223%26type%3Dtravel","value":"travel"}],"title":"Compare Cheap Pet Insurance"}, "Was no fuss, sent off claim form and received payment, within two weeks.". Bottom Line: If you're very price conscious, you'll probably find a lower premium and better value with Animal Friends plans with the option of Lifetime cover. While we use our best endeavours to be comprehensive and up to date with product info, prices and terms may change after we publish, so always check details with the provider. Agria plans offer some desirable features, such as dental, euthanasia and cremation/burial, plus congenital conditions are not specifically excluded from cover. Yes, you can cancel your Direct Line pet insurance by calling 0345 246 8246. Customer Reviews and Ratings. We like that Agria is a specialist pet insurer with a long history. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. Tooth cleaning is considered routine maintenance and is not covered by pet insurance. The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. The DLG is listed on the London Stock Exchange. Those with older pets can insure their dogs and cats with Animal Friends, as there is no upper age limit for new policies, even Lifetime cover—but there is a 20% copay (in addition to the £99 fixed excess) for dogs aged 8+ and cats aged 10+. Pet insurance also often covers the value of your treasured pet, should they die due to illness, accident, be lost or even stolen. There are three ways to make a pet insurance claim with Direct Line: over the phone (0345 246 8496), email or post a claim form (. Direct Line pet insurance is designed to cover unexpected vet bills and give you peace of mind. Direct Line is the UK's leading direct car insurer. There policies are flexible so you can customise your cover to suit you and your pet. Other complementary therapies have no specific limits, but just come out of the overall vet fee limit. Direct Line pet insurance has earned a remarkable 8.9 out of 10 stars from more than 2,000 customers at Reevo. Please consult each insurer’s policy terms and conditions documents for full details. We returned to Direct Line because their multi-car insurance made them competitive. When they say excess of 500 pounds that means every item for example furniture, single wall, single carpet. In October 2014 our sister site, Pet Insurance Surveys, conducted a claims satisfaction survey in which Direct Line achieved an average rating of 4.3/5.0 from 25 reviews. Each insurers Rank is calculated using a “weighted average” calculation which accounts for the overall rating out of 5 given in each review received for that insurer and the number of reviews for that insurer as a proportion of all reviews received. We've scoured through hundreds of reviews to see what real customers have to say. Cover available from 8 weeks of age to 11 years (up to 6 years for some breeds of dogs). Established in 1985, Direct Line was one of the first direct car insurers in the UK. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. Registered in England and Wales No. As well as looking at how Direct Line's car insurance policy stacks up against others, we've also analysed how customers who have recently made a claim feel about it too. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent MORE THAN pet insurance reviews. If your vet charges more, you might get less back from a claim than you expect. £80 excess for vet fees for cats and £95 excess for vet fees for dogs. Direct Line cover dental injury on both of their plans, but only their "Advanced" plan covers dental illness (e.g., tooth decay, gum disease, etc.). 14 of 18 insurers by customers. Have a read through the Direct Line Pet Insurance reviews below and you’ll see many TopCashback members who bought a policy from them through us were clearly pleased with their experience. There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. Get 3 months free, but there's no Lifetime plan. ", "Price hikes following claims and pet turning 10 yrs old. Direct Line offers insurance for cats, dogs and horses - this review specifically looks at its cat and dog policies. To see how Direct Line's car insurance compares to other policies check out our guide on the best and worst car insurance. Today, you can buy home, pet, travel, life, breakdown, landlord and business cover direct from us - online, or over the phone. We're keen to get feedback from our customers so we've partnered with reevoo, an independent review … To better understand the value of Direct Line Pet Insurance you need to look at it in the context of other available options. According to the data, Direct Line prices seem to be roughly in line with the average cost of pet insurance in the UK market. Direct Line Reviews – Pet Insurance Surveys. The site may not review or include all companies or all available products. They will not pay for your … Here is a sample of customer comments so you can get an idea of a representative customer experience: "Never had to make a claim before until just recently and direct line made it so stress free and dealt directly with our vet leaving us to spend the time looking after our dog whilst she recovered. PetPlan Pet Insurance is the largest insurer of dogs and cats in the UK. There policies are flexible so you can customise your cover to suit you and your pet. Optional voluntary excess of £160 for cats and £190 for dogs. Read reviews from pet owners just like you. ", "My dog had a trauma to a tooth, Direct Line wouldn't pay out anything towards my £3,000 bill. I made the error of switching from petplan to direct line to try and reduce my monthly premiums. Direct line had never contacted me regarding this claim as this was dealt with through my insurance. Advertiser Disclosure: NimbleFins is authorised and regulated by the Financial Conduct Authority (FCA), FCA FRN 797621. While the average cat or kitten might be bought for less than £50 – often they are free to a good home – pure-bred pedigree cats can have a value measured in the hundreds and even thousands of pounds, as can many dogs. For further information about how the rating of 3.7 out of 5 was arrived at please see Direct Line Pet Insurance – How Good is it? Bottom Line: If you want a Lifetime plan but are worried about the cost of the premium, Agria can be a good option—but you'll have to pay a larger share of any vet bills that arise due to the copay. Quick Takeaway: If you want a Lifetime plan (not available from Direct Line), you might want to consider PetPlan, the biggest UK pet insurance brand. What’s more, it also offers a 12.5% discount for insuring more than one pet under a pet policy. This ensures insurers with a more statistically valid review score appear ahead of those with only a few reviews.Â, We receive payment from advertisers to feature in emails we send to users who have opted in to receive offers from third parties. There is no excess increase for older pets. Direct Line general insurance policies are underwritten by U K Insurance Limited. Animal Friends Pet Insurance is a specialist pet insurer, whose plans stand out for lower-than-average premiums (partially achieved through per condition limits, even on Lifetime plans) and they publicly state on their website that they don't penalize for claims by increasing premiums upon renewal. Find out more: pet insurance explained; Does Direct Line offer the best pet insurance? Our mission is to use the power of YOUR reviews to help increase … Death Due to Illness cover stops once your pet turns 11. Legal and General Pet Insurance offer 3 different levels of insurance for your dog. We gathered sample prices for a young, health, medium-sized, crossbreed dog to see how prices vary between the Essential and Advanced policies, as well as by choice of excess. Cover is for accident, injury and illness, and complementary treatments per condition. In December during the COVID-19 lock-down, instead of contacting my insurance, I'd received a letter stating legal action will be taken against me as Direct Line hadn't received their outlay payment from my insurance and due to it's my fault I'm held responsible to PAY UP. Direct Line pet insurance is underwritten by U K Insurance Limited (Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. Additional cover available for Advertising and rewards if your pet is lost, overseas travel cover, pet boarding fees if you are hospitalised, death cover up to £1,500, lost pet cover, holiday cancellation cover because of your pets urgent needs. The Direct Line Essential Pet Insurance cover is a 12 month Time Limited policy offering up to £4,000 cover per condition in 12 months. Direct Line provides more than 13,000 car insurance quotes daily. " ), Access to fully qualified veterinary professionals via video chat or web chat at any time, Cover if you have to cancel (less than 7 days before you were due to leave) or curtail your holiday because your pet needs emergency life-saving surgery or goes missing (full details can be found in the, Cover for boarding fees when you're an inpatient at hospital for at least 4 days (full details can be found in the, Cover in the EU (Pet Travel Scheme) with a 30 day limit per trip, max 3 trips per policy period. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. Below you can see how insurance premiums can change with a higher excess. Read Guest's review of the Direct Line Pet Insurance, 41 of 86 Direct Line Pet Insurance reviews, & compare with other Pet Insurance at Review Centre. Bills for our vet direct line insurance a claim until just fill … Direct Line offers pet insurance for dogs and cats. 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