I was a bit pressured to go with the fee and rental because of my circumstance. I can't believe people are doing this. I would use Turo again. From start to finish the process was easy. If you don’t rate and review in that time, you won’t be able to do so. The host we had was great and very communicative. | Read 161-180 Reviews out of 7,129 FJ was clean and ready to go, great vehicle for snowy roads. Check out what 6,010 people have written so far, and share your own experience. Great host! I applied through other source. Turo refused to give me my money back after knowing the battery died at no fault of mine. Original review: Aug. 20, 2020. I had an awesome experience with Turo. Got a car? Now that RelayRides has changed into Turo.com, they have changed their focus as well. The process took 2 weeks. It was every thing I wanted for my first Turo car share experience! I’m usually easy going but Turo I can say by far are the worst people to deal with if you ever have an issue. I received an email a couple of days later, but the response was of no help at all (just explained how I could see the charges breakdown in my account, which I already knew). Turo UK Director, Xavier Collins, recently hosted a live webinar for our host community where he provided exclusive insights into the summers business performance and introduced the new protection plans for UK hosts. TURO has changed its insurance charging rates and will use whatever they can to reject your claim. Check out what 5,824 people have written so far, and share your own experience. He let me know via email that day that it would take longer to fix the glitch in their system. A lot of airports that I land in, a car is then required to drive 1-3 hours to my destinations. I'm a host and rent two of my vehicles. I saw this app in YouTube and decided to try it.I have always been hesitant of renting a car but with Turo it was smooth and simple.Very straightforward, no hidden surprises. Actually better and easier than renting a vehicle from an airport rental car agency. All rights reserved. Do you agree with Turo’s star rating? Would reccomend using Kash's cars through Truro again. Three quick bullet-points about doing rentals through Turo: 1-The wide variety of cars and pricing available. | Read 81-100 Reviews out of 5,824 Kinetic Rock and Roll – Best Smart Trainer Kinetic Rock and Roll Smart Trainer. Before signing off, I made it clear I wanted to cleaning fee added, and the additional discount applied. Goodbye Airport Rental Companies. That's 10 years folks. © 2021 Trustpilot A/S. Had it not been for my need for the vehicle I would have never rented from Eric because of the $50+ fee for cleaning. Earn extra cash by sharing it on Turo. Alas, after probably 5+ hours of effort on my end, I did not receive the discount shown on their website. I could've went with a rental company. What the f***! Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. Host status is ALL-STAR HOST. | Read 81-100 Reviews out of 8,377 164 Turo reviews. I'm so grateful it exists. I called back and the new customer service agent was magically able to help, but said the issue would have to escalated to a higher person, and I would receive follow-up via email. The car was great--exactly as advertised. On average renting out our cars, we do not have issues overall. Bad business indeed. We hung up and I tried the chat, and it wasn't working. You put in your requirements and Toro will show you what’s available.I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. Find the perfect car for your next adventure, or make extra money by renting out your car through Turo.List your car for free in minutes. Lol... That's like grocery stores charging an entry fee. This was my first Turo experience and won’t be my last!!! But in its most advanced guise, a turbo trainer is a gateway into a world Best turbo trainer 2020: The best smart and direct drive trainers still in stock | Expert Reviews Skip to main content area When I went to do this on their website, I discovered I was eligible for an additional 7+ day trip discount, which would give me a small refund even with the added cleaning fee. We make reviews visible: 1. once the 10-day window has closed OR 2. when both parties have posted their feedback A f***ing day!!! With its affordable price and great user reviews, the Kinetic rock and roll Smart trainer is our number one choice. We received a very small discount for this error, which did not make up the difference in price from a traditional car rental company, account for my time, or most importantly make the drive safer. I responded but did not receive a reply. Then, I did not hear from him for several days. The process was simple. It was exactly what we needed. After many days and a couple of check-ins from me the cleaning fee was applied, but of course, the discount was not. Turo never did a proper investigation or spoke with any police to get a report and said because they couldn’t figure out who was at fault I had to pay $3,000 out of my pocket for the scratch on the rear bumper. Check out what 8,021 people have written so far, and share your own experience. I’ve never written a review and this is how you know I was so very disappointed. Overall, I found Turo's customer service very disappointing. Clear communication with easy pickup for first time Turo user. Uber would be too expensive and top rental car companies are too expensive. He responded saying he had made a mistake with the listing. A free inside look at company reviews and salaries posted anonymously by employees. Great communication with the host, accessible location from my home and a clean car that had a full gas tank :). If you are considering to host your car, think twice. Had to use Google and other community sites to see what information is safe and not safe. This is a 3rd party service w a mindless customer service who doesn't own or take any responsibility .$640 for 2.2 days.Do yourself a favor and go w a real car rental company, much cheaper and at least you won't get stranded. The car rental company advertises several safety and security measures, including liability insurance, traveler screenings, and a 24-hour emergency line, but some Do you agree with Turo’s 4-star rating? Then charging you for the gas that comes out of that pump.Turo: "Hey everyone, come use my business but, pay me first you jack***es." Check out what 7,129 people have written so far, and share your own experience. Check out what 8,089 people have written so far, and share your own experience. It’s easy to use and provides a way better option than using the traditional rental companies. Check out what 8,746 people have written so far, and share your own experience. I was charged a deliver and trip fee totaling $166 after seeing my agreement. Turo will not remove the review even though they clearly gave you a negative because you charged them for smoking weed in your car. !Turo wants me to give them money for using the turo app. | Read 21-40 Reviews out of 8,021 I have not paid the excessive fee and would love to have it removed. I had my car set up with a max of 200 miles a day which was high compared to most cars on there. During this most recent experience Turo customer service went above and beyond to find me a late notice rental after a same day rental was canceled. I had a blast thanks for the experience, first time but not my last. Turo is amazing! Interview. Sounds pretty straightforward, right? Not only that, but the customer service said they would only reimburse me a maximum of $50 which was almost half less of the total wasted fare I used for Uber. I'm just so thankful my son suggested we look at Turo! On sale in the UK: Now: Engine: 2894cc twin-turbo V6 petrol, 434bhp @ 5700rpm, 406lb ft @ 1800rpm: ... Porsche Macan Turbo Performance Pack (2017) review… Do you agree with Turo’s star rating? I then reached out via their chat feature. | Read 221-240 Reviews out of 8,746 The ride was fun and smooth. A free inside look at company reviews and salaries posted anonymously by employees. 167 Turo reviews. NEVER rent through Turo, they WILL not cover you. All content is posted anonymously by employees working at Turo. Also got the car on a low tank. The car we rented was in excellent shape and exactly as described on the website. Long story short I got the car late 1 hr and 1/2 then I get the car and it’s all dirty and the seats are sticky in some spots. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. I was disappointed by the renters ability to mandate a fee before returning the vehicle. Turo is really good and convenient. I wish there were another competitor so I could take my business elsewhere. After discovering that I would be expected to take my car through a car wash before returning it to avoid a cleaning fee, I decided to add the post-trip cleaning add on. Turo charged me $260 in misc fees when the battery died on the car I rented. Thank you for such a great service. 80 miles from my hotel. Turo made it easy for me to rent a vehicle in my neighborhood. The car was sufficient eventhough over priced. They did NOTHING to help resolve the issue and JUST wanted to collect the money. I was hesitant at first but after driving a Turo car for 10 days, I couldn't be happier with my decision to go with them. And assure me that my identity is safe. Though, each driver had to register their license through Turo, which is a reasonable and wise request. 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