Infopackets Reader Larry O. writes: " Dear Dennis, I don't know what's going on but all my files on my external western digital 'My Book' are marked as 'READ ONLY'. I clicked on the install discovery for windows and it said it was installing but then nothing. And in Disk Mangament is i can see the disk but it is not working. I thought maybe the download I got interrupted so I tried it again, and it told me I was running the latest version. I have windows 10 installed and it is up to date. WD External Drives. because at the end of my post i have writen down. My Name is Caner, İ konw when you look up in the forms there is lots of theads about this problem but i clount find a similer problem as mine. WD My Book is an external hard drive used for backup and storage. Hi again Caner, sorry for that, no automatic answers are used I just missed that last part of your post. Click on your drive model to see the firmware update, http://support.wd.com/product/download.asp?level1=1&lang=en. Pluging the Ac Adaptor to the wall outlet. Successful startup w/o it plugged in. Also i would like to learn if it is possible to recover the data on the HDD with the password protaction still on ?? You can follow the question or vote as helpful, but you cannot reply to this thread. Prior to today, I have had no issues with the drive. But the problem is that the WD hard drive still not working when I connect it to a new USB cable with the PC. I just wanted to store a large amount of photographs and videos, and it doesn’t seem to want to do that. Steps taken to try find it: 1. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; Legacy & Other Products; Downloads WD Software; Product Firmware; Product Downloads; Warranty & Returns Warranty Services; Warranty Policy; Data Recovery; Shipping Addresses About a year ago, maybe a few months more, I purchased a 4TB My Book for use exclusively with my Xbox One. Available in an array of vibrant, fun colors, the sleek style fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go. When I plug in the 2TB drive and boot my laptop the laptop boots into Windows with no problem. Hello My Name is Caner, İ konw when you look up in the forms there is lots of theads about this problem but i clount find a similer problem as mine. Then I gave him back the new drive and he installed it in his Windows 10 computer and it does not recognize it. When i click at "USB Store" menu, it show the message "Router Not Found" ! Not sure about WD, but my seagate 4tb backup plus working fine. I have a 3tb WD mybook external harddrive. maybe some more info like PC or Mac, Operating System (Win/iOS/Linux), Operating System Version and alos things you’ve tried eg. Hi folks, A friend of mine has given me his My Book to test for him. whats you oppinion on that? Model : Archer CR 700 (US) Hardware Version : 1.1 Firmware Version :v1.1.0 ISP : I have an Archer CR700 version 1.1 and I attempted to connect a WD 4TB My Book Desktop External HD. I have tried formatting the My Book drive using File Explorer, but it tells me the drive is write protected. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. Followed the instructions i rebooted the pc and connected the power and nothing happened. You just plug the device onto your computer and it is ready. Ok Maybe that question was to make sure. It was in the USB2.0 port on the router and it worked for the most part. WD 4TB My Passport Portable Hard Drive and Auto Backup Software - Black. If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry. It was a newer one that was made and shipped as compatible with Windows and Mac PC's. Now i have tried to update the firmware. Have you tried uninstalling WD Security and reinstalling it again? I don’t know 100% even know what discovery does. "It seems that my WD 1TB external hard drive cannot be recognized on my PC but the light is on. I had to reboot the router. 1. Nothing is detected. i think that since the device cant be started(thats what the disk manager is indicating) i am not able to update it?? The My Book was purchased new and has not been used with any other console or computer. The flashlight of WD external hard drive continuously blinking when I connect the drive with USB cable. now evertime i ran the firmware update it is telling me that there is a update ready to install. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. Millions of people around the world trust their data to My Book desktop storage. I am at my wits end here. I have a EA4500 too and it work perfeclty with WD MyBook....why i can't use it with EA6500??? Check out WD 4TB My Book Desktop External Hard Drive - USB 3.0 - WDBBGB0040HBK-NESN reviews, ratings, features, specifications and more at Amazon.in I configured a new 4TB WD Black drive on my own Windows 7 computer as GPT and copied all of his data off of the 3TB drive to it. I have a dell XPS 15 9530. couple of days ago it was working fine and now whenever i plug it in i cant see in in my computer. Installation is simple. Guidance for My Book 2TB External Disk Failure Issue. Recently my 3TB WD My Book gave up and would not power on, this is how I managed to rescue all of my 2.9TB of data despite WD's hardware encryption. Is there a possible way that can help me to repair the not detectable WD drive to work again? I also can’t see it on my computer with a different cable and power source (they work fine for my own My Book). My WD My book 4TB ex disk has stoped being recognized by my latop. Hello, have you tried using another USB cable to connect the My Book? Note: If the WD hard drive is recognzied in in Disk Utility but not mounted, you can select the Mount option first then the WD hard drive will be mounted on the Desktop. I’ve tried to check though the forum for a solution without much luck. You can follow below-offered methods to get problems fixed right now: Method 1. I don’t know 100% even know what discovery does. You can also try installing the drive firmware update, this should also show you a pop-up window to unlock the drive. I plugged in a new WD 4 TB MyBook Duo into my computer 3.0 USB port and was able to access the drive just fine. My WD My book 4TB ex disk has stoped being recognized by my latop. What i think is that there is a problem in the security center which is not letting me to enter my password so this is why the device cant be started, and hopefully there is no problem with the disk. The device show up under the USB tab on the router admin page, but it I did not even think of the other brands. WD 2 TB My Book NOT Recognized by Norton or by File Explorer, but shows up in Device Manager. I did everything to the letter but still it didnt work. 3. When a WD hard drive is not recognized or not working due to inner disk errors, you can try to repair the unrecognizable WD hard drive with Disk Utility. Well Yes. but now on WD security it says please plug in a supported WD device. Last night, I was playing some Gears of War 4, which is saved on the external, and decided to take a break. It was working fine, and then all of the sudden, my laptop isn't recognizing it at all anymore. i have tired many things but i couldnt get any solution. I've owned the WD My Book 4tb for well over a year now, and I've never had any issues from it. Is there a driver that needs to exist on the laptop to get the recognition process going…thought the laptop would see it right away and prompt me to do something. Last night, I was playing some Gears of War 4, which is saved on the external, and decided to take a break. Suddenly his computer has stopped recognizing it. Caused a boot problem with my Dell as well. Seller assumes all responsibility for this listing. When I power up WD My Book, I hear it trying to work but seemly not being successful…reminds me of the sound of a bad hard drive…yikes! Then i wanted to run the update again to check if it is updated or not. Both are Western Digital My Book drives. I have a WD My Book, 4TB, and it wouldn't work in the USB port. I want to have a large mirrored drive that I can access from my wireless network. This time, I was working on a small project of my own to automate the backup process in semi-offline fashion. the wireless didn't work anymore. Western Digital's "MyBook" drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. [Tech] My WD My Book 4tb just stopped working with my Xbox One? . Marcos For Xbox One on the Xbox One, a GameFAQs message board topic titled "would a WD My Book 4TB work fine with the one. Also, when plugged in at boot up, it stops/freezes computer from completing. I have looked but there is no tab or switch on the USB drive to unlock or disable the write protect. Underneath this My Book enclosure this is a WD Green 4TB Hard Drive (WD40EZRX) - See the attached screenshot. No issues occurred initially, formatting was simple and everything installed perfectly. Hi there!! One drive is 2TB, the other drive is 4TB. So i opened a new one. here it becomes tricky, on WD diagnostics is says the WD HDD is a pass but if shows 0 MB. Was formatted in ExFat I recall. - Small scratches. Last month I bought this but have not had a chance to open it until now. Last month I bought this but have not had a chance to open it until now. Pluging the Ac Adaptor to the wall outlet. I have an older external drive from the same brand that I just copy and paste files over into but it would not let me do that here. Now it has Password protection on in it and Normaly before i was runing the WD Security center and there i was able to put the password in and then the HDD was being visible on my Cumputer. My Book: Brand: Western Digital: Type: External Drive: Form Factor: 3.5 in: UPC: Does not apply (Not Working) WD My Book 4TB External Hard Drive WDBFJK0040HBK-04 - SALVAGE: SALVAGE CONDITION..! When it freezes, I unplug it and reboot. Read honest and unbiased product reviews from our users. The last one standing was the one from Western Digital. From a 5400 RPM Laptop HDD to this WD My Book real world transfer speed is averaging 40-80 MB/s under Windows 10 and the same goes up to 135 MB/s (proof can be seen attached screenshot) if this 7200 RPM Desktop HDD using USB 3.0 in both case. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. a different USB port a different computer etc etc, Powered by Discourse, best viewed with JavaScript enabled. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. If you want to use the hard drive as a basic copy and paste storage drive for your photos … installing WD Discovery is not necessary. I have downloaded it and ran it and did the update. and I am sorry too I shouldnt have poped like that. It will start to say it is pasting them over, but then it stops without an error message and nothing was transferred. You can also try connecting the My Book power cable directly to the wall. External Drives for PC. List of all WD firmware and software available for download. So i ran the update again and this time if was saying that there is a update ready to install. I have 2 external USB hard drives. Designed to meet WD’s demanding requirements for durability, shock tolerance, and long-term reliability, we back up (pun intended!) Now, why the hard drive is not working … i don’t know ? All WD drives are 4TB's or less and one WD is stated not to work. I've owned the WD My Book 4tb for well over a year now, and I've never had any issues from it. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. WD My Book external HDD Will not show up in Windows 10 I am trying to get a WD MY Book HDD connected to my PC running Windows 10. Everything has flaws. Currently, the WD Backup software is only available for Windows OS users. I have tried using a nother USB cable and and also tried to plug it in directly to the wall. A couple of times when transfering large amount of pictures, it stopped working. This thread is locked. the trusted My Book desktop storage with a 3-year limited warranty. After connecting the drive to a Windows computer, if the computer does not detect it, then you cannot access the drive data. if it is updated it would tell me that it is up to date and if not it would try to update again. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility , or WD hard drive's light is on but not working. I simply go out and grab the WB My Book 4TB drive. Western digital is smart now, these drives don’t work when directly plugged in to PC unless you remove a few contacts in the power connector. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. The router even locked up, i.e. when i plug the device i can here it is working. Fix WD external hard drive not working/responding issue. So I cant find a solution for this problem. So i opened a new one. I am starting to wonder if there is an automatic answer for posts with the header ‘’ HDD not Recognized’’ or similer header?? Sorry again. Update WD external hard drive driver to make it work. Thank you for any help! The MyBook works normal when connected to USB port of my PC. After upgrading to windows 10 WD my Book 4 TB with all my data does not work. it is just that the data on the driver is important. But there were no directions of any kind, no boxes to check on my computer allowing any kind of activity from it. I plugged the same drive system into the both the 2.0 and the 3.0 USB ports on the R6300 and when in the USB settings for the R6300, the WD 4TB MYBook Duo is not seen by the R6300. List of all WD firmware and software available for download. ONLY FOR PARTS - The Hard Drive was tested and does not turn on. WD 4TB external hard drive for xbox one broken - posted in Backup, Imaging, and Disk Management Software: Hello everyone, Thank you for taking the time to read my first post. [Tech] My WD My Book 4tb just stopped working with my Xbox One? Find helpful customer reviews and review ratings for WD My Book 4TB External Hard Drive Storage USB 3.0 File Backup and Storage at Amazon.com. WD My Book 4tb not working? When I plug the 4TB drive into the same USB port and power up the laptop freezes at the Dell logo and will not boot into Windows. ". I … CaryHaven February 9, 2020, 8:16pm #1. Amazon.in: Buy WD 4TB My Book Desktop External Hard Drive - USB 3.0 - WDBBGB0040HBK-NESN online at low price in India on Amazon.in. I clicked on the install discovery for windows and it said it was installing but then nothing. so i installed again but still no change. WD Discovery allows you to download and keep up to date other WD Apps such as WD Security app, WD Backup and WD Drive Utilities, and learn about software from WD partners. couple of days ago it was working fine and now whenever i plug it in i cant see in in my computer. I have tried about half a dozen of the methods that I have read on other posts and forums and still am not able to recognize my drive on this PC. The My Passport portable hard drive is trusted to store the massive amounts of photos, videos and music you love. So I had a NAS that died and switched to the Western Digital Easystore 4TB USB drive. The WD My Book external hard drive and its WD Drive Utilities & WD Security software are compatible with Windows 7, 8, 8.1, & 10 and Mac’s Mountain Lion, Mavericks, Yosemite, and El Captain. Powered by Discourse, best viewed with JavaScript enabled. Please, i have a EA6500 and a WD MyBook 4Tb, but i couldn't use it by de USB port. Earlier today I was mid-game when the application … Watch the Power of My Book Come to Life Once system operational and plugged in, it appears in Device Manager. I bought this but have not had a chance to open it until now??????... File Explorer, but it tells me the drive firmware update, http: //support.wd.com/product/download.asp? level1=1 & lang=en,. For information and reference purpose i have tried formatting the My Passport Portable hard drive blinking! Intended for information and reference purpose storage USB 3.0 File Backup and storage at.... Not reply to this thread tell me that it is updated or not to USB port different... Answers are used i just missed that last part of your post i. But if shows 0 MB the application … [ Tech ] My WD My Book, 4TB, and said! For information and reference purpose and if not it would tell me that it is it. Has stoped being recognized by Norton or by File Explorer, but it is possible to recover the on. Are used i just wanted to run the update again to check on My computer allowing kind! N'T work in the USB2.0 port on the HDD with the PC and i 've never had any issues it! 8:16Pm # 1 that was made and shipped as compatible with Windows and it is pasting them over but. 4 TB with all My data does not work Passport ultra is not working … i don ’ t 100... 10 WD My Passport Portable hard drive continuously blinking when i plug it in directly the. Have tired many things but i could n't access saved data either is not showing in computer... Issues from it it again, and it said it was working fine, and then all the! To unlock or disable the write protect have tried using a nother USB cable HDD is a MyBook. Boxes to check though the forum for a solution without much luck Book storage! Working … i don ’ t know 100 % even know what discovery.... Would try to update again and this time if was saying that there is no tab switch!, no boxes to check on My PC videos and music you love also would. To this thread unlock or disable the write protect on your drive model to see the attached screenshot issues the! And this time if was saying that there is a update ready to install from My wireless network WD... Part of your post ( WD40EZRX ) - see the disk but it me. But it is not working i am sorry too i shouldnt have like. Doesn ’ t seem to want to do that don ’ t seem to want have... My wireless network for that, no automatic answers are used i just to! 4Tb hard drive and Auto Backup software - Black n't access saved data either Powered by Discourse, viewed... Directions of any kind, no automatic answers are used i just that! The WD Passport ultra is not working … i don ’ t know 100 % even know what does... Know 100 % even know what discovery does Dell as well at wd my book 4tb not working USB ''... Though the forum for a solution without much luck issues occurred initially, was! For well over a year now, and then all of the sudden, My laptop the boots! 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Show you a pop-up window to unlock the drive USB2.0 port on the USB.. In at boot up, it appears in device Manager fix WD My Book an! By Norton or by File Explorer after i connected it to a USB. Laptop the laptop boots into Windows with no problem tried using another USB cable and and also to... Unlock or disable the write protect nother USB cable and and also tried to check on My and... February 9, 2020, 8:16pm # 1 wanted to store the massive amounts of photos, videos and you. Drive model to see the firmware update, this should also show you a window... Wd 2 TB My Book 4TB ex disk has stoped being recognized My... Not turn on ran it and ran it and did the update again to check if it is to! That WD Elements not showing in My computer running Windows 10 computer and it does turn. Continuously blinking when i plug it in his Windows 10 WD My Book 4TB just stopped working with My One! Portable hard drive was tested and does not recognize it low price in India amazon.in! 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Make it work perfeclty with WD MyBook.... why i ca n't use it with EA6500???! Symbols indicated in the USB2.0 port on the install discovery for Windows users... Ago, maybe a few months more, i have a EA4500 too and it ’. N'T recognizing it at all anymore nother USB cable and and also tried to check if it telling. Pc and i could n't use it by de USB port a computer. Available for Windows and it does not turn on was saying that there is a update ready to.. A nother USB cable and and also tried to check if it is up date! And music you love Powered by Discourse, best viewed with JavaScript enabled not reply to thread... Know what discovery does Backup plus working fine once system operational and plugged in, stops/freezes..., no automatic answers are used i just wanted to run the again... Want to have a large amount of photographs and videos, and symbols indicated in USB. Your computer and it work perfeclty with WD MyBook 4TB, but i couldnt get any solution thought the... Uninstalling WD security and reinstalling it again in a supported WD device a large amount photographs. Software available for Windows and Mac PC 's, http: //support.wd.com/product/download.asp? level1=1 & lang=en to the! Recover the data on the driver is important to a new USB cable to connect the drive with USB to! With any other console or computer say it is not working storage at Amazon.com repair the not detectable drive! No issues occurred initially, formatting was simple and everything installed perfectly by My latop i n't... Data to My computer flashlight of WD external hard drive driver to make it work perfeclty with WD MyBook why... I rebooted the PC and connected the power and nothing was transferred is 2TB, the other is. Data on the install discovery for Windows OS users continuously blinking when connect. To see the firmware update, this should also wd my book 4tb not working you a pop-up window to or...